| Shipping Information |
We make every effort to ship your order as quickly as possible. Please allow three (3) to six (6) business days for delivery of in-stock items. Items ordered together are not necessarily shipped together. We will notify you if any item cannot be shipped within 30 days.
We DO NOT accept orders nor do we ship outside the United States.
Orders are typically processed within 72 business hours if all items are in stock. Standard shipping can take 3 to 7 business days after processing. Expedited shipping does not affect the 72 business hour processing time. Many of our items are made upon order to give our customers the freshest product possible, and this may delay the delivery date. If you have any questions regarding our current shipping times, please call us at 404-918-0145.
Most orders will be shipped via FedEx Ground. If you are having your order shipped to a PO Box, please request USPS shipping. All orders shipped outside of the Continental States will be shipped USPS and additional shipping charges will be incurred and confirmed upon return email. Please note that we CANNOT ship via UPS or FedEx to PO Boxes
Usual Shipping Costs
At the check out process, you will also be able to view the shipping costs on the review page of the checkout process. This is the last page before finalizing your order. From this page, you may either cancel or proceed with your order. |
| Returns & Exchanges |
If you are not fully satisfied with an item and wish to return or exchange it, please refer to the instructions on your packing slip or call us for details.
Conditions for Returns
MissShe will replace a product or issue a refund at no cost to the customers if the product is delivered with one of these 2 conditions.
Wrong product - If you received a wrong product due to our shipping mistake, please notify us within 2 business days and we will arrange for you to return the incorrect product (at our expense) and we will ship you the correct product or issue you a full refund (including shipping charges).
Defective Product - If you received a defective product, please notify us within 2 business days. After we have examined and confirmed the defective product we will ship out a replacement to you.
NO Returns will be accepted under the following conditions
Any refused shipment sent back to MissShe does not constitute the right to a refund or credit. The customer will have to make arrangements with MissShe to receive the refused shipment again.
No returns will be accepted after 14 days of delivery, regardless of reasons.
We will not accept returns aside from wrong or defective products. We will not accept returns if you do not like the looks or quality of the products. |
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Other Policies
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How can I track my order?
You will receive an order confirmation once your order has been successfully transmitted. In addition, a shipping confirmation e-mail will be sent once your order has been shipped. This confirmation will include the tracking number for your package. You may check the status of your order anytime.
Refused Shipments
If you decide to refuse any shipments from MissShe you are responsible for the original shipping charges to you, any duties, taxes and/or customs charges that are incurred on the package (on both the original and return shipments), and the cost of returning the package to MissShe This amount will be subtracted from your merchandise refund.
Disclaimer
Our products are made to be gentle, but we do not make any medicinal claims. Information on our web site should not be construed as medical advice. As with any other body product you may use. all of our products should be used with the same caution. There is always a possibility that you may have an allergic reaction to an ingredient used in our products. If you experience any discomfort or undue irritation when using any of our products, discontinue use and consult your physician. |
